Medication Refill Request

Save yourself a phone call! You can also request a refill of your pet’s medication by submitting the form below. 

For prescription refills, please remember that 7 days' notice is required. Rush refills may be available, but only if the medication is in stock, and an additional rush fee will apply. We will do our best to fill your pet’s prescription faster than this, but special order medications, especially compounded medications, can take up to a week to arrive.

IMPORTANT: Please note that for new prescriptions and refills of some medications, one of our veterinarians will need to examine your pet before dispensing. This confirms that the medication and dosage are appropriate for your pet’s current condition, and ensures that your pet is healthy enough to handle the potential side effects of some prescription medications.

One of our team members will contact you if we have any questions about your request, or to schedule an examination or monitoring labwork for your pet if needed. Otherwise, we will notify you when your pet's medication is ready for pickup.

If you would like immediate assistance, or to follow up on a previous request, please contact us by phone at 416-538-8387.


You can upload a clear picture of the full prescription label OR enter the Medication name and Strength below.


For your pet's safety we have to confirm this information with you before every refill.
Please be aware that 7 days' notice is required for prescription refills, particularly for medications that need to be special-ordered, although we fill prescriptions sooner than this whenever possible. *If* a medication is in stock we may be able to process an urgent refill, but a rush fee will apply.
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Practice information

Roncy Village Veterinary Clinic

  • Mon
    8:00am – 7:00pm
  • Tue
    8:00am – 7:00pm
  • Wed
    8:00am – 1:00pm & 3:00pm – 7:00pm
  • Thu
    8:00am – 7:00pm
  • Fri
    8:00am – 7:00pm
  • Sat
    8:00am – 2:00pm
  • Sun
    Closed (Sundays & Holidays)

After-Hours Emergencies

Please call:


Find us here:

215 Roncesvalles Avenue Toronto, Ontario M6R 2L6
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For after-hours emergencies, please call: